No shoes, great Mr. Fridays
Another visit to beautiful Maldives, this time to train in Tripadvisor’s Travellers’ Choice number 1 worldwide: Gili Lankanfushi. Surrounded by transparent waters, white sand, beautiful corals and a...
View ArticleThe Modern Butlers’ Journal, volume 11, issue 7, International Institute of...
The Modern Butlers’ Journal volume 11, issue 7 International Institute of Modern Butlers Message from the Chairman In the last Journal, I touched upon the subject of robots: “If I speak untruths,...
View ArticleConstant Creativity & Enthusiasm In the Drive to Exceed One’s Own Lofty...
Four- and five-star hotels and resorts around the world number in the hundreds, catering to different markets/publics with different needs and wants. The imperative to make the guest experience so...
View ArticleCreativity & Passion, Keys to Wowing and Returning Guests
Training at five-star resorts around the world offers a window seat into the more-refined sector of creativity and the achievements of those who are constantly striving to enthrall guests—guests with...
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